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Returns Made Easy
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At ColorIt, we want you to love what you bought. If you don't, we'll make it right — simple as that.
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You have 30 days to return anything, no questions asked.
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| Why Trust Us |
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We only sell products we're proud of — our coloring books, colored pencils, gel pens, markers, and more are made to be loved. But if something isn't right for you, we've got your back.
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| "No Questions Asked" Really Means No Questions Asked |
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Return your item for any reason, including:
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| You don't like the artwork |
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The quality isn't what you expected |
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| Your gift didn't land the way you hoped (breakups happen — we won't ask) |
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Your cat got creative with the pages |
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| It took a swim in something it shouldn't have |
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Honestly, any reason at all |
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| How to Return Something |
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Email us for a return number
Send a note to support@colorit.com and we'll send you an RMA (return) number. This just confirms your order was purchased directly from ColorIt.com within the last 30 days.
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Pack it up
Put your item back in its box along with your original receipt. Write your RMA number on the receipt so we can find your order fast.
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Ship it back
Send your package via USPS, UPS, or FedEx to:
Epic Warehouse Operations
530 S 2000 W
Suite C
Springville, UT 84663
United States
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| Refunds, Simplified |
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No restocking fees, ever. |
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Your refund goes back to the original payment method (credit card or PayPal). |
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Return shipping costs are covered by the customer. |
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| Damaged, Missing, or Incorrect Items |
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Mistakes happen — let's fix them fast.
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Tell us within 7 days
Email support@colorit.com with your order number and a quick description of the issue. Include a photo if the item arrived damaged.
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Get your RMA and label
We'll send you an RMA number and a prepaid shipping label.
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Your replacement ships
Once we receive the item back, your replacement goes out right away.
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Please reach out within 7 days. Our shipping insurance only covers claims made within 10 days, so the sooner you tell us, the faster we can help.
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